EasySpheres ships solder spheres to customers worldwide. The answers below cover the questions international buyers ask most often.
–How do I place an order that ships outside the United States?
Order as you normally would on this site. For international orders we ask that you pay by credit card at checkout. If you prefer, we can send an electronic invoice that can be paid by credit card or PayPal. International orders have a $100 minimum subtotal.
+How is my order shipped?
All product ships from our facility in Powell Butte, Oregon, USA. We ship internationally by UPS and FedEx, and you can choose from their worldwide service levels at checkout. If you have your own UPS or FedEx account, we can ship on it (third-party billing). We cannot deliver to PO boxes or APO/FPO addresses.
+How quickly will my order ship?
In-stock orders placed before 2:00 PM Pacific ship the same day. Items not in stock are typically 6 to 8 weeks for bulk spheres and 2 to 3 weeks for tape and reel; mixed orders ship complete on the longer lead time. Our on-time ship record is greater than 95%.
+What about duties, taxes, and customs?
Every international shipment leaves with the documentation needed to clear customs, including a commercial invoice and a Certificate of Conformance. Import duties, VAT or GST, and brokerage fees are assessed by your country at the port of entry and are the responsibility of the customer. EasySpheres does not collect U.S. sales tax on international orders.
+What HS codes apply to solder spheres?
We declare our products by predominant metal: tin-based alloys (SAC105, SAC305, SAC405, Sn96.5Ag3.5, Sn98.5Ag1Cu0.5, Sn63Pb37) under 8001.20; lead-based alloys (Sn10Pb90, Sn05Pb95, Sn20Pb80) under 7806.00; and bismuth-based Sn42Bi58 under 8106.90. These are provided for reference. Your customs broker makes the final classification for your country of import, and we will supply any product data they need.
+Are EasySpheres products export controlled?
Our solder spheres are not ITAR-controlled. They fall under the EAR as EAR99 and typically ship NLR (No License Required). If you need a formal export classification letter or have a question about a specific destination or end use, contact us and we will respond personally.
+Where are EasySpheres solder spheres manufactured?
Our solder spheres are manufactured by our long-term partner facility in China; the supplier's identity is confidential. EasySpheres stocks, inspects, and ships every order from our facility in Powell Butte, Oregon, USA, so the country of origin on your import paperwork is China and the country of export is the United States.
+What documentation comes with my order?
A Certificate of Conformance with lot-level traceability ships with every order. Technical data sheets and Safety Data Sheets are on every product page, and RoHS, REACH, and conflict-minerals declarations are available on request.
Have another question? See the full FAQ or contact us.